Telin Singapore is continuing to carefully monitor COVID-19 situation

Telin Singapore is continuing to carefully monitor the COVID-19 situation closely as news develops around the spread of coronavirus. We have a well-established Business Continuity (BCM) plan that has been put into place. We are prepared for any potential impact to our network or operations. 

Telin Singapore is following the Ministry of Health Singapore and other local authority advice to help further minimise the spread of COVID-19. The health and safety of our employees, customers, and partners remain our priority.

Telin Singapore has put the following measures with immediate effect across all our data centres: 

  1. Prior to entry to our Data Centres, Telin Singapore will perform the following:
    1. Require all visitors to Check-In using the SafeEntry service (and Check-Out when exiting).
    2. Perform a declaration that they are approved to resume their business activities and are not having any health symptoms’ by signing on the Telin’s Health Declaration Form.
  1. From 12 May 2020 onwards, businesses are required to use SafeEntry to collect entry and exit information of workers and visitors on their premises for as long as it is required by law during the period of COVID-19. SafeEntry allows for the automated routing of entry and exit log data to the relevant authorities and will facilitate contact tracing efforts.

    In accordance with the requirements, Telin Singapore implements SafeEntry in its Telin-1 and Telin-3 Data Centres. Visitors to these premises are to comply with scanning their IDs during Check-In and Check-Out. For more information on the SafeEntry implementation, please visit: https://covid.gobusiness.gov.sg/faq/safeentry

    The individual’s name, NRIC/FIN number and mobile number are collected, and will only be used for the purpose of contact tracing by the Authorities. The details collected will not be retained by Telin Singapore. For Data Protection/Privacy concerns, please visit: https://safeentry.zendesk.com/hc/en-us/sections/900000135366-Data-protection-privacy
  1. All visitors into the Data Centre premises have to bring and wear their masks throughout the visit
  2. Visitors are to adhere to precautionary measures and processes, and practice social distancing should they be in Telin Singapore’s premises. 
  1. Visitors are encouraged to download TraceTogether app for additional contact tracing functions.

In addition, to ensure that Telin Singapore follows government and industry best practice to minimise the spread of COVID-19, we are taking the following steps:

As Telin Singapore is complying strictly with The Ministry of Health Singapore guidelines, we apologise for any inconvenience caused as we will decline entry to our premises for anyone that:

Kindly note that these measures will remain in place until further notice.

If you require further information during this pandemic, please email to colocation@telin.sg

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